Manager's Certificates

It is a requirement under the Act that at all times when alcohol is being sold or supplied to the public a duty manager is responsible for compliance. A duty manager’s certificate authorises the holder to manage any licensed premise.

Requirements for application

  • The minimum age requirement is 20 years of age.
  • 6 months experience at a licensed premise in the hospitality, grocery or liquor industries.
  • NZQA standard units 4646 and 16705 through an approved course provider.
  • Photo ID (Passport, HANZ 18+, Drivers Licence).
  • Reference from your current employer stating; training, experience and character.
  • An interview with the Licensing Inspector.
  • Work Visa issued by Immigration New Zealand (if applicable).

The first certificate is issued for 12 months a renewed certificate is issued for a 3 year period.

Manager Renewal

  • Complete the application form.
  • The Licence Controller Qualification (LCQ) Bridging Test is required for renewals if unit standard 4646 has been issued under the Sale of Liquor Act 1989 for applications.
  • Photo ID (Passport, HANZ 18+, Drivers Licence).
  • Reference confirming your employment at a licensed premise and your role (regarding the sale and supply of alcohol) within the hospitality, grocery or liquor industry.
  • Once your renewal has been submitted it will remain current until a decision has been made.

1. Failure to provide evidence of working at a licensed premise may draw opposition from the Licensing Inspector and the Police. You may be required to attend a public hearing to determine if your renewal should be granted.
2. If your manager’s certificate has expired you will need to apply for a new manager’s certificate.

Temporary and Acting Managers

A licensee must give notification to the Licensing Inspectors of appointment, cancellation or termination of any manager, temporary or acting manager (section 231 of the Act).

Temporary Managers

A member of staff can be appointed a temporary manager. This will cease if an application for a manager’s certificate is not submitted within 48 hours.

Acting Manager

An acting manager can be appointed by a licensee for a total of 6 weeks in a calendar year if a manager is ill, absent or on annual leave.
This maximum block is three weeks (21 calendar days) and a current certificate or an application for a manager’s certificate is not required.

Record Keeping by Licensed Premises

All premises under sections 24-26 of the Sale and Supply of Alcohol Act 2012 must keep records of all managers for a 2 year period.

Links to more information