Reporting problems with licensed liquor outlets


This page explains how to report issues with premises licensed under the Sale of Liquor Act 1989.

Premises selling liquor must comply with the Sale of Liquor Act 1989

All premises licensed to sell or supply liquor must comply with both their licence conditions and Sale of Liquor Act 1989.

Report licence breaches to the Police and District Licensing Agency

If you are aware of licensed premises that are being operated in breach of the above requirements please report the matter promptly to the Police and Council’s District Licensing Agency.

If the problem is ongoing it would be helpful to record details such as dates, times and description of what occurred and persons involved when it occurs.

Make your complaint to Council’s Customer Services Centre and/or the Licensing Sergeant at the Porirua Police Station.

Note: Complaints may only be made about the overall conduct of the premises and not quality of service or product issues. These should be addressed directly with the premises management.

Licensed premises must comply with noise laws

Premises licensed under the Sale of Liquor Act 1989 are no different from any other premises in the city, and must comply with the noise control provisions of the Resource Management Act 1991 and the Porirua City District Plan.

Links to more liquor licensing information

Legislation:

Porirua City Council links: